Terms of service

You use Kriyos to run workforce operations for your own organisation. You won't resell it, scrape it, reverse-engineer it, or use it to break any applicable law. You are responsible for ensuring the people you invite to your workspace agree to these terms.

The following are prohibited:

• Attempting to gain unauthorised access to any account, system, or network connected to the platform.
• Using the platform to transmit malware, phishing content, or any harmful code.
• Scraping, crawling, or using automated means to extract data beyond your own workspace exports.
• Re-selling or sub-licensing access to any third party.
• Using the platform for any purpose that violates applicable law, including employment law in your jurisdiction.

Billing terms are set in your order form. We invoice monthly or annually as agreed. Deactivated users stop billing at the next cycle. Disputed invoices must be raised in writing within 30 days of the invoice date — undisputed amounts remain due. We reserve the right to suspend access for non-payment after 14 days written notice.

We target 99.9% monthly uptime. Incidents are communicated to workspace admins by email. Scheduled maintenance is announced at least 48 hours in advance and excluded from uptime calculations. SLA credits of 5% of monthly fees per 0.1% below 99.9% (up to 30% per month) apply for paid tiers on written request within 30 days of the incident.

The platform is provided "as is" and "as available". We do not warrant that the service will be uninterrupted, error-free, or fit for any particular purpose beyond what is described in the product documentation.

To the extent permitted by law, Kriyos's total cumulative liability for any and all claims arising under these terms is limited to the fees you paid in the twelve months immediately preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or business — even if we have been advised of the possibility of such damages.

You own your data. Kriyos owns the product, the code, the design, and all associated intellectual property. You grant Kriyos a limited licence to process your data solely to provide the platform.

Where Kriyos processes personal data on behalf of your organisation, it does so as a Data Processor (under India's DPDPA) or Service Provider (under the CCPA). A Data Processing Agreement (DPA) is available at /legal/dpa.

Each party agrees to keep the other's confidential information strictly confidential and not to disclose it to any third party without prior written consent. This obligation survives termination for 3 years.

These terms are governed by the laws of India. Disputes will be resolved in the courts of Bangalore, Karnataka. For US entities, Delaware law and binding arbitration can be agreed via order form. For EU entities, English law can be agreed via order form.

Either party can terminate for convenience at the end of the current billing cycle with 30 days' written notice. Either party can terminate immediately for material breach not cured within 15 days of written notice. No lock-in. No exit fees. Data export is available for 30 days post-termination.

We will give you at least 30 days' notice of material changes by email and by updating the "Last updated" date on this page. Continued use after the notice period constitutes acceptance.